Question 1

Where do you deliver?

Accepted Answer

We deliver across Sri Lanka. Delivery times and fees are calculated at checkout based on your address.

Question 2

How long does delivery take?

Accepted Answer

Most orders are delivered within 2–5 business days depending on your location and product availability.

Question 3

Are your products genuine?

Accepted Answer

Yes. All products are sourced from trusted brands and authorised suppliers.

Question 4

Is warranty included?

Accepted Answer

Warranty terms are listed on each product page. Most items include standard manufacturer or dealer warranty.

Question 5

Can I return a product?

Accepted Answer

See our Warranty & Returns page for full details on returns, replacements, and dead-on-arrival items.

Question 6

How do I pay?

Accepted Answer

Checkout is powered by Shopify and supports common payment methods available in Sri Lanka. Cash on delivery may be available for some products.

Question 7

Do you offer bulk pricing for businesses?

Accepted Answer

Yes. Use the Request a Quote option on any product page or contact us directly for commercial and bulk orders.

Question 8

How can I contact you?

Accepted Answer

WhatsApp is the fastest way to reach us. You can also call or email — details are on our Contact page.

Frequently asked questions